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Privacy Notice

Adventour Trips Flamingos, S.A., also known as Flamingos Tour, located at Calle 2 Norte between Av 90 Bis and 95 Bis Emiliano Zapata, Postal Code: 76620, in Quintana Roo, Mexico, and on the web at www.flamingocozumel.com.mx, is responsible for the use and protection of your personal data, and we inform you of the following:

What purposes will your personal data be used for?

The personal data we collect from you will be used for the following purposes necessary for the service you request:

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but allow us to provide you with better attention:

If you do not want your personal data to be used for these secondary purposes, please indicate here: I do not consent to my personal data being used for the following purposes: [ ] Marketing or advertising.

What personal data will we use for these purposes?

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have us delete it from our records or databases when you feel it is not being properly used (Cancellation); and to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

Sending an email to: flamingotourcozumel@gmail.com

The contact details of the person or department of personal data, which will process ARCO rights requests, are as follows:

You can revoke your consent to the use of your personal data

You can revoke the consent that you have given us for the processing of your personal data. However, it is important to note that not all requests or conclusions will be immediate, as it is possible that for legal reasons we will need to continue processing your personal data. Also, consider that for certain purposes, the revocation of your consent will mean that we cannot continue to provide the service you requested, or the termination of your relationship with us.

To revoke your consent, you must submit your request through the following means:

By email to flamingotourcozumel@gmail.com

How can you limit the use or disclosure of your personal information?

To allow you to limit the use and disclosure of your personal information, we offer the following means:

Sending an email to flamingotourcozumel@gmail.com

Use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons, or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data we collect through these technologies will be used for the following purposes:

How can you learn about changes to this privacy notice?

The present privacy notice may undergo modifications, changes, or updates resulting from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; from changes in our business model, or other reasons.

We commit to keeping you informed about the changes that may occur to this privacy notice, through our website.

Your consent to the processing of your personal data

I consent that my personal data is processed in accordance with the terms and conditions informed in this privacy notice.

Cancellation Policy

Cancellations of excursions must be made 24 hours before for a refund. For more information, please contact flamingotourcozumel@gmail.com. Cancellations at the moment do not qualify for a refund. For more information about our cancellation policy, please refer to the detailed sections above.