Essential FAQ for your Cozumel adventure

Quick answers to your top questions about our Cozumel tours—everything from tour details to bookings, ensuring a seamless experience.

Each Flamingos Tour is a private and personalized experience. You’ll enjoy exclusive access to Cozumel’s natural beauty, including clear waters ideal for snorkeling and diving, and cultural landmarks like the Mayan ruins. Expect a blend of adventure, relaxation, and education with the best local guides.

Tours last from 3 to 5 hours and include all taxes, fees, a cooler with beer and water, lunch, entrance to select beach clubs, a private guide and vehicle, use of snorkeling equipment, tequila tasting, and more, ensuring a comprehensive Cozumel experience.

Tours have various meeting points accessible from the cruise ports and hotels. Specific meeting points like the entrance of Hooters at Punta Langosta plaza or Marti Sport Shop at Royal Village plaza are confirmed at the time of booking.

The minimum number of participants required for an excursion is two people, ensuring a private and personalized experience.

You can cancel up to 24 hours before the experience for a full refund. Cancellations made less than 24 hours before the start time are not refundable. Changes made within this time frame will not be accepted either.

Flamingos Tours are suitable for all ages, making them perfect for families. Pricing is available for adults and kids, with the option to customize activities to suit everyone’s interests.

If the tour is canceled due to poor weather, you will be offered a different date. If rescheduling is not possible, the amount paid will not be refunded as the experience requires good weather.

Yes, during the tour, a variety of beverages including water and beer are included. Post-activity, additional beverages and alcoholic drinks are provided. At the beach club, lunch consisting of fajitas is included in your excursion.

Choose Cozumel's Best

Experience the heart of Cozumel with us. Our tours blend excitement and safety, guided by locals passionate about sharing their heritage. Dive into the azure waters or explore mystical Mayan ruins for memories that last a lifetime.